Configuring antispam action profiles

	The specific action profile will override the default action profile when mailfilterd scans the email and take disposition (action) against the email. When the email is out of the process of mailfilterd, any remaining actions, such as spam report, web release, and sender safelisting, will still be taken based on the default action profile.

GUI item	Description
Domain (drop-down list)	Select System to see profiles for the entire FortiMail unit, or select a protected domain name to see profiles for that domain. You can see only the domains that are permitted by your administrator profile.
Profile Name	Displays the name of the profile.
Domain (column)	Displays either System or a domain name.
Direction	Displays either Incoming for a profile that can be used by an incoming policy, or Outgoing for a profile that can be used by an outgoing policy.
(Green dot in column heading)	Indicates whether or not the entry is currently referred to by another item in the configuration. If another item is using this entry, a red dot appears in this column, and the entry cannot be deleted.


GUI item		Description
Domain		Select if the action profile will be system-wide or domain-wide. You can see only the domains that are permitted by your administrator profile.
Profile name		For a new profile, enter a name.
Direction		Specify either Incoming for a profile that can be used by an incoming antispam profile, or Outgoing for a profile that can be used by an outgoing antispam profile. For definitions of outgoing and incoming email, see “Incoming versus outgoing email messages”.
Tag email’s subject line		Enable and enter the text that appears in the subject line of the email, such as [spam], in the With value field. The FortiMail unit will prepend this text to the subject line of spam before forwarding it to the recipient. Many email clients can sort incoming email messages into separate mailboxes, including a spam mailbox, based on text appearing in various parts of email messages, including the subject line. For details, see the documentation for your email client.
Insert new header		Enable and enter the message header key in the field, and the values in the With value field. The FortiMail unit adds this text to the message header of the email before forwarding it to the recipient. Many email clients can sort incoming email messages into separate mailboxes, including a spam mailbox, based on text appearing in various parts of email messages, including the message header. For details, see the documentation for your email client. Message header lines are composed of two parts: a key and a value, which are separated by a colon. For example, you might enter: X-Custom-Header: Detected as spam by profile 22. If you enter a header line that does not include a colon, the FortiMail unit will automatically append a colon, causing the entire text that you enter to be the key. Note: Do not enter spaces in the key portion of the header line, as these are forbidden by RFC 2822.
Deliver to alternate host		Enable to route the email to a specific SMTP server or relay, then type the fully qualified domain name (FQDN) or IP address of the destination. You can choose to deliver the original email or the modified email. For details, see “Configuring action profile preferences”. Note: If you enable this setting, the FortiMail unit uses this destination for all email that matches the profile and ignores Relay server name and Use this domain’s SMTP server to deliver the mail.
BCC		Enable to send a blind carbon copy (BCC) of the email. Configure BCC recipient email addresses by entering each one and clicking Create in the BCC area. You can choose to deliver the original email or the modified email. For details, see “Configuring action profile preferences”.
Archive to account		Enable to send the email to an archiving account. Click New to create a new archiving account or click Edit to modify an existing account. For details about archiving accounts, see “Email archiving workflow”.
Notify with profile		Enable and select a notification profile to send a notification email to the sender, recipient, or any other people as you configure in the notification profile. The notification email is customizable and will tell the users what happened to the email message. For details about notification profiles and email templates, see “Configuring notification profiles” and “Customizing email templates”.
Reject		Enable to reject the email and reply to the SMTP client with SMTP reply code 550. However, if email messages are held for FortiGuard spam outbreak protection or sent to FortiSandbox, the actual action will fallback to "system quarantine" if spam or viruses are detected afterwards.
Discard		Enable to accept the email, but then delete it instead of delivering the email, without notifying the SMTP client.
Personal quarantine		Enable to redirect spam to the per-recipient quarantine. For more information, see “Managing the personal quarantines”. You can choose to quarintine the original email or the modified email. For details, see “Configuring action profile preferences”. This option is available only for incoming profiles.
	Send quarantine report	Enable this option before the FortiMail unit can send out quarantine reports according to the report schedule. For more information, see “Configuring email quarantines and quarantine reports”. Note: When sending a quarantine report to an email recipient, the FortiMail unit checks the recipients in the recipient-based policy list from top to bottom and takes the action defined in the action profile used by the recipient’s first policy. For example, if recipient user1@example has two policies: • The first policy uses an non-scanning antispam profile for sender pattern @example2.com. • The second policy uses a more strict antispam profile for all other senders (sender pattern @*). In this case, if you do not enable the Send a quarantine report option for the first policy, while enabling the option for the second policy, user1@example.com will not get quarantine reports because the FortiMail unit takes actions according to the action profile used in the first matching policy. Therefore, if the recipient has more than one policy, you must use the same antispam action profile to avoid the above problem.
	Email release	Enable to allow email users to remotely release email from their quarantine by sending email to quarantine control account email addresses. For more information, see “Configuring the quarantine control accounts”.
	Web release	Enable to allow email users to remotely release email from their quarantine by selecting the Release link in a quarantine report. For more information, see “About the HTML formatted quarantine report”.
	BCC released email	Enable to send a blind carbon copy (BCC) of the released email when a message is released from quarantine. Configure BCC recipient email addresses by entering each one and clicking Create in the BCC area. This is useful for the administrators to measure false positives and adjust policies, because email users may not submit false positive messages.
	Safelist sender of released messages	Enable to, when an email user releases an email from the quarantine, automatically add the sender email address of the quarantined email to the email user’s personal safe list if the option is also enabled in the email user’s preferences. For more information, see “Configuring the personal block lists and safe lists”. Email users’ preferences can be configured from both the Preferences tab of FortiMail webmail and from the web UI. For more information, see “Configuring user preferences”.
	Delete messages after	Enter the number of days you want to keep the quarantined email. Enter a small enough value to prevent the size of the quarantine from exceeding the available disk space. If you enter 0 to prevent automatic deletion of quarantined files, you must periodically manually remove old files.
System quarantine		Enable to redirect spam to the system quarantine. For more information, see “Managing the system quarantine”. You can choose to quarantine the original email or the modified email. For details, see “Configuring action profile preferences”. The system quarantine and personal quarantine options are mutually exclusive.
Rewrite recipient email address		Enable to change the recipient address of any email message detected as spam. Configure rewrites separately for the local-part (the portion of the email address before the '@' symbol, typically a user name) and the domain part (the portion of the email address after the '@' symbol). For each part, select either: • None: No change. • Prefix: Prepend the part with text that you have entered in the With field. • Suffix: Append the part with the text you have entered in the With field. • Replace: Substitute the part with the text you have entered in the With field.