• First, enable email quarantine when you configure antispam action profiles (see “Configuring antispam action profiles”) and content action profiles (see “Configuring content action profiles”).

• Configure the system quarantine administrator account who can manage the system quarantine. See “Configuring the system quarantine settings”.

• Configure the quarantine control accounts, so that email users can send email to the accounts to release or delete email quarantines. See “Configuring the quarantine control accounts”.

• Configure system-wide quarantine report settings, so that the FortiMail unit can send reports to inform email users of the mail quarantines. Then the users can decide if they want to release or delete the quarantined emails. See “Configuring global quarantine report settings”.

• Configure domain-wide quarantine report settings for specific domains. See “Quarantine Report Setting”.

• View and manage personal quarantines and system quarantines. See “Managing the quarantines”.

• As the FortiMail administrator, you may also need to instruct end users about how to access their email quarantines. See “Accessing the personal quarantine and webmail”.