Accessing the personal quarantine and webmail
Each email user has a personal quarantine, also known as the Bulk mailbox folder. If you selected that action in the antispam action profiles, spam for an email user is redirected to their personal quarantine.
Email users should monitor their personal quarantines to ensure that legitimate email is not accidentally quarantined. To do this, you can enable quarantine reports (see
“Configuring global quarantine report settings”,
“Configuring protected domains”, and
“Using quarantine reports”). You can also enable email users to view their
Bulk folder through:
• FortiMail webmail
• POP3, using an email client such as Microsoft Outlook or Mozilla Thunderbird
In addition to personal quarantine access, in server mode, FortiMail webmail also provides access to the Inbox, address book, and other features.
Available access methods vary by the operation mode of the FortiMail unit: