Configuring antispam settings : Configuring email quarantines and quarantine reports : Configuring global quarantine report settings
Configuring global quarantine report settings
The Quarantine Report tab lets you configure various system-wide aspects of the quarantine report, including scheduling when the FortiMail unit will send reports.
 
For the quarantine report schedule to take effect, you must enable the quarantine action in the antispam and/or content action profile first. For details, see “Configuring antispam action profiles” and “Configuring content action profiles”. For general steps about how to use email quarantine, see “Configuring email quarantines and quarantine reports”.
FortiMail units send quarantine reports to notify email users when email is quarantined to their per-recipient quarantine. If no email messages have been quarantined to the per-recipient quarantine folder in the period since the previous quarantine report, the FortiMail unit does not send a quarantine report.
In addition to the system-wide quarantine report settings, you can configure some quarantine report settings individually for each protected domain, including whether the FortiMail unit will send either or both plain text and HTML format quarantine reports. For more information about domain-wide quarantine report settings, see “Quarantine Report Setting”.
 
Starting from v4.1, domain-wide quarantine report settings are independent from the system-wide quarantine report settings.
However, in older releases, domain-wide quarantine report settings are a subset of the system-wide quarantine report settings. For example, if the system settings for schedule include only Monday and Thursday, when you are setting the schedule for the quarantine reports of the protected domain, you can only select Monday or Thursday.
For information on the contents of the plain text and HTML format quarantine report, see “About the plain text formatted quarantine report” and “About the HTML formatted quarantine report”.
To access this part of the web UI, your administrator account’s:
• Domain must be System
• access profile must have Read or Read-Write permission to the Quarantine category.
For details, see “About administrator account permissions and domains”.
To configure the global quarantine report settings
1. Go to AntiSpam > Quarantine > Quarantine Report.
2. Configure the following:
 
GUI item
 
Description
Schedule
 
 
 
These hours
Select the hours of the day during which you want the FortiMail unit to generate quarantine reports.
 
These days
Select the days of the week during which you want the FortiMail unit to generate quarantine reports.
Template
 
 
 
Quarantine report template
Select a template from the dropdown list or click Edit to customize it. For details about email template customization, see “Customizing email templates”.
Webmail Access Setting
 
 
 
Time limited access without authentication
Enable to, when an email user clicks a web access link in their quarantine report, allow email users to access their per-recipient quarantine without having to log in. Also configure Expiry Period.
Disable to require that email users enter their user name and password.
 
Expiry period
Enter the period of time after the quarantine report is generated during which the email user can access the per-recipient quarantine without authenticating.
This option is available only if Time Limited Access Without Authentication is enabled.
 
Web release host name/IP
Enter a host name for the FortiMail unit that will be used for web release links in quarantine reports (but not email release links). If this field is left blank:
• If the FortiMail unit is operating in gateway mode or server mode, web release and delete links in the quarantine report will use the fully qualified domain name (FQDN) of the FortiMail unit. For more information, see “Configuring mail server settings”.
• If the FortiMail unit is operating in transparent mode, web release and delete links in the quarantine report will use the FortiMail unit’s management IP address. For more information, see “About the management IP”.
Configuring an alternate host name for web release and delete links can be useful if the local domain name or management IP of the FortiMail unit is not resolvable from everywhere that email users will use their quarantine reports. In that case, you can override the web release link to use a globally resolvable host name or IP address.
3. In the Quarantine Report Recipient Setting section, double-click a domain name to modify its related settings.
A dialog appears.
4. Configure the following and click OK.
 
Table 53: Quarantine report recipient settings
GUI item
 
Description
Domain name
 
Displays the name of a protected domain.
For more information on protected domains, see “Configuring protected domains”.
 
Send to original recipient
Select to send quarantine reports to each recipient address in the protected domain.
 
Send to other recipient
Select to send quarantine reports to an email address other than the recipients or group owners, then enter the email address.
 
Send to LDAP group owner based on LDAP profile
Select to send quarantine reports to the email addresses of group owners, then select the name of an LDAP profile in which you have enabled and configured in “Configuring group query options”.
Also configure the following two options for more granular control:
• Only when original recipient is group
• When group owner is found, do not send to original recipient.