Configuring the quarantine control accounts
Go to AntiSpam > Quarantine > Control Account to configure quarantine control email addresses.
Email users can remotely release or delete email messages in their per-recipient quarantine by sending email to quarantine control email addresses.
For example, if
Release User is
release-ctrl and the local domain name of the FortiMail unit is
example.com, an email user could release an email message from their per-recipient quarantine by sending an email to
release-ctrl@example.com.For more information on releasing and deleting quarantined items through email, see
“Releasing and deleting email via quarantine reports”.
To access this part of the web UI, your administrator account’s:
• Domain must be System
• access profile must have Read or Read-Write permission to the Quarantine category.
To configure the quarantine-release and delete-email addresses
1. Go to AntiSpam > Quarantine > Control Account.
2. For Release user, enter the user name portion (also known as the local-part) of the email address on the FortiMail unit that will receive quarantine release commands; for example: such as release‑ctrl.
3. For Delete user, enter the user name portion (also known as the local-part) of the email address on the FortiMail unit that will receive quarantine delete commands; such as delete‑ctrl.
4. Click Apply.