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Policy Status dashboard

Go to System > Status > Policy Status to access summary information about server policies and their activity.

The top pane of the dashboard is a list of configured policies. The bottom pane is a list of physical or domain servers associated with the selected polices. For HTTP content routing policies, the list of servers is organized by content routing policy.

In the policy list, Status displays whether the policy is enabled or disabled (see Enabling or disabling a policy.) The Session Count column shows the total number of sessions the policy currently governs as a hyperlink. To display TCP/IP details such as the client’s source IP address and port number and the web server or FortiWeb virtual server’s destination IP address and port number, click the link.

For information on the other policy properties that are displayed, such as Vserver and Mode, see Configuring a server policy.

For information on the server properties that are displayed, such as Pool and IP/Domain Name, see Creating a server pool.

Health Check Status

In the server list, the Health Check Status column displays one of the following icons:

The green icon does not indicate whether the policy is enabled or disabled. Depending on the operation mode, a disabled policy may block traffic from clients to the web server, effectively causing the web server to appear to be “down” to clients, even though it is “up” to FortiWeb. See Enabling or disabling a policy.
It also does not indicate both HTTP and HTTPS separately. Protocol and port number used are according to your configuration in the server pool.

The method that the FortiWeb appliance uses to reroute connections to an available server varies by your configuration of Load Balancing Algorithm. For information on server health checks, see Configuring server up/down checks.

If the server health check is mistakenly detecting that your web server is “down,” but it is actually “up,” verify that you have specified the correct SSL/TLS and port number settings for the web server in the server pool. Also verify that the web server is configured to respond to the protocol configured in the server health check, and that connections are permitted by any intermediary network or host-based firewalls such as Windows Firewall.

Alternatively, to monitor the status of web servers, you can use SNMP traps. For details, see SNMP traps & queries.

Session Count

In the top pane, the Session Count column displays a count of client connections that the virtual server is maintaining.

In the bottom pane, the Session Count column displays a count of connections to server pools that contain one or more back-end servers.

In some cases, the virtual server maintains a client session even though the client is not requesting data from the back-end server. When this happens, the Session Count column in the bottom pane is 0 even though the Session Count value in the top pane indicates there are one or more current sessions.