Configuring cameras to send notifications
After you have set up the SMTP server and SMS service provider, you can configure the detailed notification settings, such as when and how the notifications should be sent.
1. Go to Camera > Notification > Camera Notification.
2. Click New.
3. Configure the following setting and then click Create.
Setting name | Description |
Name | Enter a name for the notification entry. |
Description | Optionally enter a descriptive comment. |
Enable | Select to enable this notification entry. |
Trigger number | Specify how many times the motion event should happen before the notification is sent out. |
Trigger period | Specify the period in which these motion events occur. |
Message method | Select how the notification should be sent out: either Email or SMS. At least one method should be selected. |
Notification Period | Specify when notifications should be sent out. For details, see “Configuring schedules” on page 28. |
Select Camera | Specify which camera’s motion events should be notified. |
Select User | Specify which user should be notified. |
4. To verify email connectivity, from FortiRecorder, trigger an alert event that matches the type and severity levels that you have chosen. Then, check your email.
If you do not receive an alert email within a few minutes, verify that you have configured an email address for the account. Next, verify the FortiRecorder NVR’s static routes (see
“Configuring the network settings”) and the policies on any firewalls or routers between the appliance and the SMTP relay. (They must allow SMTP traffic from the FortiRecorder network interface that is connected to the gateway between it and the email server.) To determine the point of connectivity failure along the network path, if the SMTP server is configured to respond to ICMP
ECHO_REQUEST (ping), go to
Monitor > System Status > Console and enter the CLI command:
execute traceroute <syslog_ipv4>
where <syslog_ipv4> is the IPv4 address of your email server.
If that connectivity succeeds, verify that your alert email has not been classified as spam by checking your junk mail folder.
See also