Modifying replacement messages
You can modify the text and HTML code within a replacement message to suit your requirements.
You can change the content of the replacement message by editing the text and HTML codes and by working with replacement message variables. For descriptions of the default replacement message variables, see
“Default replacement message variables”.
All message groups can be edited to change text, or add text and variables.
To customize text replacement messages
1. Go to System > Customization > Custom Message.
2. To edit a message, double-click it or select it and click Edit.
3. In the Content area, enter the replacement message.
Some messages include a Subject and From area. You can edit their content too and add variables.
4. There is a limit of 4000 characters for each replacement message.
5. If custom variables exist, you can add them to the text. To do so:
• Select Insert Variables. A pop-up window appears.
• Place your mouse cursor in the text message at the insertion point for the variable.
• Click the name of the variable to add. It appears at the insertion point.
• Click the Close (X) icon to close the window.
If no custom variables exist, the
Insert Variables link does not appear. Some message types include predefined variables. You can create variables. See
“Creating variables”.
6. Click OK, or click Reset To Default to revert the replacement message to its default text