Getting started—FAC-FTC users

Tasks such as creating FAC users and enabling them for FTC service can and must be performed on the FAC GUI only; no FAC Console commands are available for such operations. FTC supports token activation via SMS and synchronization of mobile numbers for end users with FortiAuthenticator as the auth client. FortiAuthenticator 6.2 or later is required. For the time being, FTC does NOT support OTP via email or SMS as an MFA method for end users with FAC as the auth client.

If you use FAC as an authentication client of FTC, you can complete the following steps to get started with FTC:

1. Register your FTC subscription.
2. Upgrade FortiAuthenticator OS.
3. Log in to the FortiToken Cloud portal.
4. Activate FAC for FTC service.
5. Add an admin user for FTC service.
6. Add a local user for FTC service.