Editing User Information

Complete these steps to edit a CMDB user:

  1. Navigate to CMDB > Users >.
  2. Click Edit.
  3. In the Edit User dialog box, update any detailed information about this user:
    1. Edit user profile information including User Name, Full Name, Job Title and Company.
    2. Click the drop-down list to select the Importance of this user - "Normal", "Important", "Critical", or "Mission Critical".
    3. Enable Active if this is an active user.
    4. Update the user's Domain.
    5. Update the user's Distinguished Name DN.
    6. For User Lockout, select Unlock by Administrator or Delay next login for ## minutes. If Delay next login for ## minutes is selected, enter the number of minutes the user will be unable to log into the system after three successive authentication failures.
    7. Select the Inactivity Lockout if you wish to enable lockout after a period of inactivity.
    8. For Password Reset, enter the number of days after which a user’s current password for logging in to the system will automatically expire. If left blank, the user's password will never expire. 
    9. For Idle Timeout, enter the number of minutes after which an inactive user will be logged out. By default, when empty, this is set to 15 minutes.
    10. Enter the Employee ID of the user.
    11. Select the Manager to which this user belongs.
    12. For System Admin, enable by selecting the System Admin checkbox.
      1. For Mode, select Local or External.
        If you select Local, enter and then reconfirm the user password. For External, see Authentication Settings for more information about using external authentication.
        Note: If more than one authentication profile is associated with a user, then the servers will be contacted one-by-one until a connection to one of them is successful. Once a server has been contacted, if the authentication fails, the process ends, and the user is notified that the authentication failed.
      2. Select a Default Role for the user.
        See the topic Role Settings for a list of default roles and permission. You can also create new roles, which will be available in this menu after you create them. 

        If this System Admin user should be allowed to approve de-anonymization requests, ensure the Deobfuscation Approver role has been configured in Role Settings and that this configured role is selected here.

        If the System Admin user should be allowed to approve remediation requests, ensure the Remediation Approver role has been configured in Role Settings and that this configured role is selected here.
      3. Click Back when done.
    13. Click Contact Info to update the user's personal contact information.
      1. Update the user contact information in the appropriate contact information fields - Work Phone, Mobile Phone, Home Phone, SMS, SMS Provider, ZIP, Email, Address, City, State, and Country field.
      2. If your company uses S/MIME for email, make sure the Email field is filled out, and upload the S/MIME certificate in the Certificate field by clicking Upload, and selecting your certificate.
      3. Click Back when done.
    14. Click Alias to enter any alias information for the user.
      1. In the Alias field, provide the alias user name.
      2. From the Identity Provider field, enter/select from AWS IAM, DUO, or Microsoft AD.
      3. In the Description field, enter any additional information about the alias.
      4. If another Alias is needed, in the Row column, click + to add another row for another alias, and repeat steps i-iii.
      5. Click Save when done.
    15. Update the Description about the user.
  4. Click Save.