Remediation can be performed either on an ad hoc basis or by using a Notification Policy. A Notification Policy directs the system to take a Remediation action when an Incident occurs. To invoke a Remediation, do the following:

  • Make sure the Remediation script for your scenario is defined.
  • Check the existing Remediation scripts. Go to ADMIN > Settings > General > Notification Policy, then choose Run Remediation/Script in the Action section of the Notification Policy dialog box. See Adding Incident Notification settings.
  • If your device is not in the list, add the needed Remediation script.

The system-defined and custom Remediations are listed under RESOURCES > Remediations. The following sections describe how to create and manage custom Remediations.