Creating Business Services
Complete these steps to create a Business Service:
- Go to CMDB and select a service under Business Services in the left panel.
- Click New.
- In the New Business Service dialog box, enter the following information.
Settings Guidelines Name Name of the Business Service group. Description Description about the Business Service group. Filter Click this field to add the Filter. Devices Browse this folder to select or search the devices and also the adjacent network devices. Click > to move the device selections to the Selected Devices/Apps table. Applications Browse this folder to select or search the applications, instance running on and adjacent network devices. Click > to move the application selections to the Selected Devices/Apps table.
- Click Save to save the selections or Apply Filter and Save to proceed with adding the service.
You can use the links in the drilldown menu on the Business Services Summary Dashboard to find out more information about incidents, device availability, device and application performance, interface and event status, and real-time and historical search for a selected business service.