Editing Users Information

Follow the procedure below to edit a CMDB user:

  1. From the left panel folders, browse the Users folder and select the User.
  2. Click Edit.
  3. In the Edit User dialog box:
    1. Add the User Name and user profile information including User Name, Full Name, Job Title, Company.
    2. Click the drop-down to select the Importance - 'Important', 'Critical' or 'Mission Critical'.
    3. Select a Default Role for the user.
      See the topic Role Settings for a list of default roles and permission. You can also create new roles, which will be available in this menu after you create them. 
    4. For Session Timeout, enter the number of minutes after which an inactive user will be logged out. 
    5. For User Lockout, enter the number of minutes the user will be unable to log into the system after three successive authentication failures.
    6. For System Account Enabled, select Yes.
    7. For System Password Reset, enter the number of days after which a user’s current password for logging in to the system will automatically expire.
      If left blank, the user's password will never expire. 
    8. For Password, select Local or External.
      If you select Local, enter and then reconfirm the user password. See Authentication Settings for more information about using external authentication.
      Note: If more than one authentication profile is associated with a user, then the servers will be contacted one-by-one until a connection to one of them is successful. Once a server has been contacted, if the authentication fails, the process ends, and the user is notified that the authentication failed.
    9. For System Administrator, select Yes.
  4. Click Save.

You can also use the following functions under Actions menu:

  • Unlock - to unlock a user, select the user from the list and click Actions >Unlock.
  • Add to Watchlist- select the user from the list and click Actions > Add to Watchlist. In the 'Add to Watch List' dialog, select the Organization, Expires on time, make the selections from the list using the > button and save.