Configuring Maintenance Calendars
A Maintenance Calendar displays when a device is undergoing maintenance (likely due to hardware and software upgrades). When a device is in maintenance, it is not monitored for performance, availability and change and the corresponding rules do not trigger.
This section provides the procedures to set up maintenance calendars.
- Create a maintenance calendar
- Viewing existing maintenance calendars
- Modifying existing maintenance calendars
Create a maintenance calendar
Follow the procedure below to schedule maintenance:
- Go to ADMIN > Setup > Maintenance tab.
- Click New and specify the following:
Settings Guidelines Name [Required] Name of the Calendar. This will be displayed on the Calendar. Description Description or details about this schedule. Schedule [Required] Specify the times during which devices will be in maintenance. Groups/Devices Specify the groups/devices and Synthetic Transaction Monitoring (STM) tasks that will be in maintenance. - Optional - To generate incidents during maintenance, enable Generate Incidents for Devices under Maintenance.
- Click Save.
Specifying a schedule
- Specify the schedule in the Device Maintenance window which includes the options below:
- Time Range specifies start time (within the day) and the duration of the maintenance window.
- Recurrence Pattern specifies if and how the maintenance window will repeat.
- If the maintenance window is one time:
- Select Once for Recurrence Pattern.
- Select the specific date on the Recurrence Range.
- If the maintenance window should repeat on certain days of the week:
- Select Recurring Days and select the Repeat Days and Repeat months.
- Select the start and end dates for Recurrence Range.
- If the maintenance window should repeat on certain months of the year:
- Select Recurring Months and select the Repeat Months.
- Select the Start From/End By dates for Recurrence Range or select No end date to continue the recurrance forever.
- If the maintenance window is one time:
- Click Save to apply the changes.
Specifying the devices under maintenance
- From the Folders on the left pane, select either the Devices folder or the STM folder of all the STM jobs defined so far.
- From the devices/STM jobs shown in the middle pane, select the appropriate ones and click > for them to appear in the right Selections pane.
- To select all devices in a folder, select the folder on the left windows and click >> to move the folder into the right window.
- Click Save.
Viewing existing maintenance calendars
The existing maintenance calendars can be displayed in various time windows. These options are available on the top-right:
- Monthly view - click Month.
- Weekly view - click Week or List (Week).
- Day view - click Day.
You can navigate to a specific month on the Calendar, click the < and > buttons on the top-left of the Calendar. To view the current Maintenance, click Current.
Modifying existing maintenance calendars
Follow the procedure below to modify a maintenance schedule:
- Select the schedule from the Calendar.
- Click the tab based on the required action:
- Edit - to edit the scheduled maintenance settings.
- Delete - to delete the scheduled maintenance.
- Click Save.