Creating Business Services

Follow the procedure below to create a Business Service.

1. Go to CMDB and select service under Business Service from the left tree.
2. Click New. 
3. In the New Business Service dialog box, enter the information below.
   
   

   Settings	Guidelines
   Name	Name of the Business Service group
   Description	Description about the Business Service group.
   Filter	Click this field to add the Filter.
   Devices	Browse this folder to select or search the devices and also the adjacent network devices. Click > to move the device selections to the Selected Devices/Apps table.
   Applications	Browse this folder to select or search the applications, instance running on and adjacent network devices. Click > to move the application selections to the Selected Devices/Apps table.

4. Click Save to save the selections or Apply Filter and Save to proceed with adding the service.

You can use the links in the Drilldown menu of the Business Services summary dashboard to find out more information about incidents, device availability, device and application performance, interface and event status, and real-time and historical search for a selected business service.