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Business Services

A business service lets you view FortiSIEM metrics and prioritize alerts from a business service perspective. A business service is defined within FortiSIEM as a smart container of relevant devices and applications serving a business purpose. Once defined, all monitoring and analysis can be presented from a business service perspective. It is possible to track service level metrics, efficiently respond to incidents on a prioritized basis, record business impact, and provide business intelligence on IT best practices, compliance reporting, and IT service improvement. What is also novel about FortiSIEM is how easily a business service can be defined and maintained. Because FortiSIEM automatically discovers the applications running on the servers as well as the network connectivity and the traffic flow, you can simply choose the applications and respective servers and be intelligently guided to choose the rest of components of the business service. This business service discovery and definition capability in FortiSIEM completely automates a process that would normally take many people and considerable effort to complete and maintain.

Defining an IT or Business Service can create a logical grouping of devices and IT components which can be monitored together.