Troubleshooting : Solutions by issue type : Video viewing issues : Video not being sent to the NVR
 
Video not being sent to the NVR
If the camera itself does not seem to be sending video to the NVR, although it has booted, has network connectivity, and you have configured a recording schedule on the NVR, you may see camera log messages such as:
Camera 'c1' is in an incorrect state: 'idle'. The expected state is 'continuous'.
Usually this is self-correcting. If not, or if a camera is otherwise unresponsive, reboot the camera:
execute camera reboot <camera_name>
If this does not solve the problem, you can try either upgrading the camera’s firmware (see “Upgrading/downgrading the camera firmware”) or resetting the camera to factory defaults, then re-configuring it (see the camera’s QuickStart Guide).