FortiToken Mobile user instructions
FortiToken Mobile is an OATH compliant, event-based and time-based one-time password (OTP) generator application for mobile devices. FortiToken Mobile produces its OTP codes in an application that you can download to your Android or iOS mobile device without the need for a physical token.
FortiToken Mobile allows you to install Fortinet tokens as well as third-party tokens, including tokens for two-factor authentication used by Dropbox, Google Authenticator, Amazon, Facebook, Microsoft, Yahoo, Snapchat, PayPal, eBay, and LastPass.
Go to the Google Play store to download the free FortiToken Mobile application for Android.
Go to the Apple App Store to download the free FortiToken Mobile application for iOS.
For additional documentation, please visit https://docs.fortinet.com/product/fortitoken/
Token activation
After your system administrator assigns your token, you will receive a notification with an activation code and an activation expiration date by which you must activate your token. Depending on which option your system administrator has chosen, you will receive the activation notification either by SMS or email.
If you do not activate your token by the indicated expiration date, you must contact your system administrator so that your token can be reassigned for activation.
Activating your FortiToken Mobile token
Please note that the following instructions were captured using an Apple iPhone. Certain words/phrases, visuals, and procedures may vary depending on what device and/or OS your FortiToken Mobile application is running on. |
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If your mobile device is Touch ID protected, this (or a new PIN code) can be configured in the Info section of the application later. |
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If you received your notification via SMS, select Enter Manually to enter the token's activation key manually:
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Third-party token activation
The steps for activating a third-party token, such as those used for Google Authenticator, are the same as for Fortinet token, except make sure to select Other when entering the key manually. Depending on the token vendor, you may be able to alternatively use the barcode scanner to activate the token.
Generating OTPs
Upon entering the application and entering your PIN or passing Scan ID, your token will be visible in the home screen. The 6-digit OTP will be displayed, each lasting for 30 seconds, after which a new OTP code is generated.
If you have multiple tokens installed, they will all be listed on the home screen.
Using FortiToken Mobile tokens
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