Registration
In order to have full access to Fortinet Support and FortiGuard Services, you must register your FortiGate unit.
Registering your FortiGate:
1. Go to System > Dashboard > Status and locate the License Information widget.
2. Select Register.
3. In the pop-up window, either use an existing Fortinet Support account or create a new one. Select your Country and Reseller.
4. Select Ok.
Once the FortiGate has been registered, the License Information widget will display the account and a Launch Portal option will appear, allowing you to open a portal to the Support site.