Chapter 18 Troubleshooting : Technical Support Organization Overview : Creating an account
  
Creating an account
To receive technical support and service updates, Fortinet products in the organization must be registered. The Product Registration Form on the support website will allow the registration to be completed online. Creating an account on the support website is the first step in registering products.
Go to the Fortinet support site shown below:
https://support.fortinet.com/
Figure 324: Customer service and support home page
Once the support account has been created, product details can be provided by going to the Product Register/Renew and Manage Product buttons displayed on the home page. Alternately, the product registration can be completed at a later time.