Chapter 18 Troubleshooting : Technical Support Organization Overview
  
Technical Support Organization Overview
This section explains how Fortinet’s technical support works, as well as how you can easily create an account to get technical support for when issues arise that you cannot solve yourself.
This section contains the following topics:
Fortinet Global Customer Services Organization
Creating an account
Registering a device
Reporting problems
Assisting technical support
Support priority levels
Return material authorization process