Support Contract and FortiGuard Subscription Services
The Support Contract and FortiGuard Subscription Services sections are displayed in abbreviated form within the License Information widget. A detailed version is available by going to System > Config > FortiGuard.
The Support Contract area displays the availability or status of your FortiGate unit’s support contract. The status displays can be either Unreachable, Not Registered, or Valid Contract.
The FortiGuard Subscription Services area displays detailed information about your FortiGate unit’s support contract and FortiGuard subscription services. On this page, you can also manually update the antivirus and IPS engines.
The status icons for each section Indicates the state of the subscription service. The icon corresponds to the availability description.
• Gray (Unreachable) – the FortiGate unit is not able to connect to service.
• Orange (Not Registered) – the FortiGate unit can connect, but not subscribed.
• Yellow (Expired) – the FortiGate unit had a valid license that has expired.
• Green (Valid license) – the FortiGate unit can connect to FDN and has a registered support contract. If the Status icon is green, the expiry date also appears.
See Also