It is different when a computer has a dynamic IP address, such as an IP address assigned dynamically by a DHCP server, and a domain name. Computers that want to contact this computer do not know what its current IP address is. To solve this problem there are dynamic DNS servers. These are public servers that store a DNS entry for your computer that includes its current IP address and associated domain name. These entries are kept up to date by your computer sending its current IP address to the dynamic DNS (DDNS) server to ensure its entry is always up to date. When other computers want to contact your domain, their DNS gets your IP address from your DDNS server. To use DDNS servers, you must subscribe to them and usually pay for their services.

When configuring DDNS on your FortiGate unit, go to System > Network > DNS and enable Enable FortiGuard DDNS. Then select the interface with the dynamic connection, which DDNS server you have an account with, your domain name, and account information. If your DDNS server is not on the list, there is a generic option where you can provide your DDNS server information.