Troubleshooting : Troubleshoot bootup issues : C. Do you have visible power problems
C. Do you have visible power problems
1. Is there any LED on the FortiMail unit?
• If no, ensure power is on. If that fixes the problem you are done. If not, continue.
• If yes, continue.
2. Do you have an external power adapter?
• If no, go to D. You have a suspected defective FortiMail unit.
• If yes, try replacing the power adapter.
3. Is the power supply defective?
• If no, go to D. You have a suspected defective FortiMail unit.
• If yes, replace the power supply and begin the tests again at A. Do you see the boot options menu.