Managing the quarantines
You can quarantine email messages based on the message content, such as whether the email is spam or contains a prohibited word or phrase. FortiMail units have two types of quarantine:
• Personal quarantine
Quarantines email messages into separate folders for each recipient address in each protected domain. The FortiMail unit periodically sends quarantine reports to notify recipients, their designated group owner, and/or another email address of the email messages that were added to the quarantine folder for that recipient. See
“Managing the personal quarantines”.
• System quarantine
Quarantines email messages into a system-wide quarantine. Unlike the per-recipient quarantine, the FortiMail unit does
not send a quarantine report. The FortiMail administrator should review the quarantined email messages to decide if they should be released or deleted. See
“Managing the system quarantine”.
To quarantine spam and/or email with prohibited content, you must select a quarantine action in an antispam profile or content profile. For details, see
“Configuring antispam profiles and antispam action profiles” and
“Configuring content profiles and content action profiles”.
All FortiMail models can be configured to remotely store their quarantined email messages in a centralized quarantine hosted on a FortiMail-2000 model or greater. For more information, see
“Selecting the mail data storage location”.