Accessing personal quarantines through FortiMail webmail (gateway and transparent mode)

Setup for email users : Accessing the personal quarantine and webmail : Accessing personal quarantines through FortiMail webmail (gateway and transparent mode)

To allow email users to access Bulk folders through FortiMail webmail, the administrator must:

• create an authentication profile that allows users to authenticate

• configure an incoming recipient-based policy that matches the email user’s address, where webmail access to the quarantine is enabled, and the authentication profile is selected

For details, see “Controlling email based on recipient addresses” and “Configuring authentication profiles”.

Once this is configured, the administrator informs email users of the FortiMail webmail URL. When they log in, email users will immediately see their Bulk folders. (Unlike server mode, in gateway mode or transparent mode, this is the only mailbox folder.)

For additional instructions related to their personal quarantine, email users can click the Help button in FortiMail webmail.