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Debug Commands

The debug mode can display hidden commands for the following functions and can be accessed using the CLI only. You can access it when booting your appliance and entering CTRL+C when prompted for a username. The following commands are available.

Hidden Commands

debug > boot image

: Set the OS image (A or B) to use at next boot.
debug > exit : Halt the system.
debug > help : Displays this text.
debug > login : Log in as a system user using stored passwords.
debug > nodog : Disable system watchdog timer for current boot.
debug > reboot : Reboot the system.
debug > reset config : Reset the configuration to factory defaults.
debug > reset keep-license : Reset the configuration to factory defaults and retain the license data in the configuration.
debug > reset passwd : Reset the 'touch' user password.
debug > shell : Obtain non-privileged shell access. Requires one-time password from Support.
debug > shell admin : Obtain privileged shell access.
debug > show boot : Display the available OS boot images.
debug > version : Displays the running system version information.

Resetting Your Password

You can reset your password to the default by entering the following when your unit is rebooting:

  1. Enter CTRL+C when prompted for a username. This will enter the debug mode.
  2. Enter the following:

debug > reset passwd

 

Reset password successful.

 

debug >

  1. Enter exit to return to eqcli login prompt.

Note - The "reset passwd" command may fail with the following error message:

 

cli_reset_passwd: 68400010: Could not complete 'get user' request.:

Connection refused

Unable to reset 'touch' password.

 

This indicates that the configuration management daemon is not available to process the command. If successive attempts to run this command fail with the above error message, contact technical support.