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Troubleshooting layer-2 switches

Issues may occur because of the way an HA cluster assigns MAC addresses to the primary unit. Two clusters with the same group ID cannot connect to the same switch and cannot be installed on the same network unless they are separated by a router.

Forwarding delay on layer 2 switches

You must ensure that if there is a switch between the FortiGate HA cluster and the network its is protecting and the switch has a forwarding delay (even if spanning tree is disabled) when one of its interfaces is activated then the forwarding delay should be set as low as possible. For example, some versions of Cisco IOS have a forwarding delay of 15 seconds even when spanning tree is disabled. If left at this default value then TCP session pickup can fail because traffic is not forwarded through the switch on HA failover.